Last updated: September 29, 2025

Your privacy is important to us. This policy explains how we collect, use, and protect your personal information when you use our platform.

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, make a booking, or contact us for support.

1.1 Personal Information

  • Name and contact information (email, phone number, address)
  • Payment information and billing details
  • Shipping and delivery addresses
  • Account credentials and preferences

1.2 Automatically Collected Information

  • Device information (IP address, browser type, operating system)
  • Usage data (pages visited, time spent, click patterns)
  • Location information (with your consent)
  • Cookies and similar tracking technologies

2. How We Use Your Information

We use the information we collect to:

  • Provide and improve our cargo logistics services
  • Process transactions and send confirmations
  • Communicate with you about your shipments
  • Send marketing communications (with your consent)
  • Ensure security and prevent fraud
  • Comply with legal obligations

3. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy:

  • Service providers who assist in our operations
  • Business partners for joint services
  • Legal requirements or to protect rights and safety
  • Business transfers (mergers, acquisitions)

4. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

5. Your Rights

You have the right to:

  • Access and update your personal information
  • Request deletion of your data
  • Opt-out of marketing communications
  • Data portability (where applicable)
  • File a complaint with supervisory authorities

6. Contact Us

If you have questions about this Privacy Policy, please contact us at:

Email: [email protected]

Phone: +255 784 123 456

Address: 123 Logistics Ave, Commerce City, ST 12345